Ruiru Mabati Factory, located in Tatu City, Kiambu, Kenya, values your trust. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our mabati roofing sheets and accessories.

1. Information We Collect

We may collect the following types of information:

• Personal details: Name, phone number, email, physical address, or company name.

• Transaction details: Payment information, order history, and delivery details.

• Website data: IP address, browser type, cookies, and browsing activity on our site.

2. How We Use Your Information

We use your information to:

• Process and deliver your mabati roofing orders.

• Provide customer support and respond to inquiries.

• Send order updates, quotations, or promotional offers (only with your consent).

• Improve our website, services, and product range.

• Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal data to third parties. Your information may only be shared with:

• Delivery partners to fulfill your orders.

• Payment providers to process transactions.

• Government authorities if legally required.

4. Cookies and Tracking

Our website may use cookies to:

• Improve site performance and loading speed.

• Personalize your browsing experience.

• Collect anonymous statistics for website optimization.

You can disable cookies through your browser settings, but some website features may not work properly.

5. Data Security

We implement strict security measures to protect your personal data against unauthorized access, disclosure, or loss. However, no online system is 100% secure, so we encourage safe internet practices.

6. Your Rights

As a customer, you have the right to:

• Request access to your personal data.

• Ask for corrections if your information is inaccurate.

• Opt out of receiving marketing messages at any time.

• Request deletion of your personal data where applicable.

7. Third-Party Services

Our website may contain links to external websites (e.g., payment providers, logistics partners). We are not responsible for the privacy practices of third-party sites.

8. Changes to This Policy

Ruiru Mabati Factory may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📍 Address : Ruiru Mabati Factory, Tatu City, Kiambu, Kenya
📞 Phone    : 0751405214
📧 Email      : sales@ruirumabatifactory.com